
We hate to start the day off with a rant, but here we go. In the second round of our ‘Jeers To’ campaign, we bring you Loblaws and Liberté.
Purchased: Several containers of Liberté Organic yogurt at our local Loblaws grocery store over a period of a few weeks.
Found After Opening: Mold on top. Because it happened more than a few times, this was obviously a product, shipping, or store problem.
Action: We contacted both Liberté and Loblaws about this, looking for some sort of resolution (just a few coupons to cover the cost of our wastage would have sufficed).
Responses: Loblaws said “any type of compensation does have to come directly from this vendor, as they are responsible for the quality of the product.” Liberté did not respond at all.
Verdict: Great store. Great yogurt. Poor form.
Thanks for everything Loblaws and Liberté. Jeers.